Monday, April 25, 2011

Business Tips

Just a few post with great tips.

The Four D’s for Organization or Time Management

Are You A Great Listener?

Paper Clutter and Having a Clear Desk Top

Need Help Starting a Business

Please leave any comments or questions on blog.  I can also be reach by email karen@livelifesimply.co.  Let me know if you would like any information on a workshop or personal consultation.

Sunday, April 24, 2011

Do You Listen to Your Clients?


Are You A Great Listener?

Do you even listen at all?

A few years ago my husband and I were doing a bathroom remodel.  I knew I wanted an oval beveled mirror over my sink.  I even knew what size I wanted it to be.  So, off to the store we go thinking this would be an easy purchase.  I knew exactly what I wanted and all the salesperson had to do was show me the mirrors to meet my specifications.  Well, after several frustrating hours I realized that no one was listening.  The sales person knew I wanted to buy and they wanted to sell to me.  But, they were not listening to my needs.  Finally, at one furniture store a sales person listened to me.  But guess what?  There was no sale because he did not have what I wanted.  He told me that up front and advised me where I could go for the mirror I was looking for.  After that any furniture or accessory needs I needed he was the first person I went to.  WHY????  BECAUSE HE LISTENED TO MY NEEDS.
Just a few things to consider when you are working with a client.
*Truly listen to your client and look for any verbal clues they may be giving you.
*Ask open ended questions to find out more information.  Then stop and listen.
*Use eye contact and acknowledge that you are listening to them (either verbally or physically but not stopping them).
*Let them finish what they are saying.  Interrupting is not only rude but it tells the client you know more than them.
*Earnestly listen and not let your mind wonder on other things or another deal.  You could miss something important.
QUESTION: Do you consider this person a one time transaction or a client for life?

Would love to hear back from you with any questions or comments.

Friday, April 22, 2011

Use the SBA for resources on starting a business

Wednesday, April 13, 2011

Need a corporate gift?

Buying wine online gets toasts and cheers. The media is discovering MyWinesDirect.com and you can too.


Click Here to go to MyWinesDirect website.




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Tuesday, April 12, 2011

IF I GET ONE MORE PAPER CUT...

Paper cuts are never fun but even worse is the cost of having paper.  Not to mention trying to find that piece of paper.  I knew there had to be a better way than having an office and storage unit full of paper that I had to keep.

I added up the cost of paper, toner, file folders, file cabinets, storage rental, paper clips, binder clips and my time (I’m sure there are a few other items I’m missing).  It was mind boggling that so much money was spent on a piece of paper.  Even more frustrating was it always seemed the most important piece or paper was in the last box in the storage unit.

I all ready was saving paper received electronically but was still frustrated with the paper I had and my storage space on my computer being eaten up.  So I purchased an external hard drive and scanner and went to work.  I scanned all my paper and now store them on my external hard drive.  I have folders set up and add any new documents to the folders.

Love it and so did my accountant (and everyone else).  If she called or email me for a document needed I was able to email her the document in a matter of minutes.  She was impressed even more than I was.
If you are interested in how to do this then please contact me at (757) 362-6187 or email:  karenecook@cox.net.